There is a backstory for every closed-won opportunity

Updated: Dec 27, 2019

Winning a sale just doesn't happen overnight. It takes a lot of time, resources, energy and effort including a lot of "no's". And forging good relationships and keeping track of prospects and customers is a crucial part of the sales process. This is why every salesperson needs a good CRM to make the process easier, faster and efficient.

Today we will learn how to set up and organize your sales pipeline in Kiu BMP. A well-structured sales pipeline is crucial in order to keep control of your sales process and to get insight from all your leads, opportunities and customers. You can track all of your sales opportunities, from the beginning to the end of their life cycle, either as a win or as a loss.

Simply go to the pipeline by clicking on the Sales drop-down menu at the top, then clicking on My Pipeline.

The sales pipeline is a visual representation of your sales process, from the first contact to the final sale. It refers to the process by which you generate, qualify and close leads throughout your sales cycle.

Each stage refers to a specific step in the sales cycle and specifically the sales readiness of your potential customer. The number of stages in the sales funnel varies from one company to another. An example of a sales funnel contains the following stages: New, Qualified, Proposition, Negotiation, Won, Lost. You can choose to use these steps, or customize to fit your business.

Each stage can be moved around the sales pipeline simply by clicking on them and dragging them to a new stage in the pipeline. Stages are typically oriented from left to right, with the lowest probability of a successful sale on the left, and the highest probability on the right.

You can also customize each stage by moving over its title, or when the hidden gear icon appears, by clicking on it. You can “Fold” the stage, to hide its contents from view, or “Delete” it entirely. Let’s click “Edit” to see a few other options for a stage.

We can change the stage name, the sales team for that stage, choose if the stage will be folded (with its contents hidden by default) and change the probability of a successful sale for opportunities within that stage. We can also add notes within the Requirements section, where we can describe the opportunities that belong in this stage.

When an opportunity is advanced to the Proposition stage, your sales team can create a new quotation for that opportunity. When an opportunity is advanced to the Proposition stage, your sales team can create a new quotation for that opportunity.

There are two options on the top right corner of the Opportunity view. One is for Meetings and the other is for Quotes. Let’s quickly look at the Meetings, by clicking on the button.

When the calendar view opens, you can create a meeting with as many other calendar programs, like Microsoft Outlook or Google Calendar. Click on the calendar to create an event, and set the event as Summary for a name, and click Create.

Click on the event in the calendar to view it, and click Edit to change the event details.

You can change the meeting subject, add attendees, and update the time and duration of the meeting. Click Save on the top right corner when you are finished.

Going back to the pipeline, we can now create a new quotation for this opportunity. To create a new quotation, you can click on the Quote button on the top right of the Opportunity window. The detailed guide about creating a quotation can be found in 3.4.1. Regular Sale Process.

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